Вакансія Retention Manager

We are a dynamically growing, ambitious, active, goal oriented company. We are looking for an Retention Sales manager to join our growing team.

YOU ARE:

• Analytical minded
• Dependable
• Detail oriented
• Multi-tasker
• Quick learner
• Coachable
• Problem Solver

SOME OF WHAT YOU WILL BE DOING:

• Strong attempt to save all accounts that request to close
• Sense of urgency to save and/or maintain merchant relationships
• Work to ensure 100% visibility to management of Retention efforts and any issues
• Run various reports for Retention and upper management
• Perform light level rate reviews as needed to save an account
• Document issues accurately in established databases
• Liaise with other departments to identify issues, solve problems or share communication
• Continuously seek to improve Retention initiatives within the company

REQUIRED EXPERIENCE:

• 2+ years in Retention

PREFERRED EXPERIENCE:

• Merchant services support experience
• Call Center Experience
• Experience with retention

WE OFFER:

• Trial period — 1 month;
• Comfortable work conditions;
• Friendly supportive team;
• Handsome compensation;
• Mon-Fri;
• Opportunities for professional growth and career development;
• Comfortable office with all the facilities in the heart of Kiev.