Вакансія Customer Support Manager
| Компанія: | SE Ranking |
| Місто: | Украина, Киев |
| Вулиця місця роботи: | Украина, Киевская область, Киев |
| Розміщена: | 16 серп. 2018 |
Необходимые навыки:
experience in IT
english - Advanced level, perfect communication skills
diverse and firm practical knowledge of conversational English
perfect communication skills
the ability to get on customer’s good side
Будет плюсом:
Experience with Hubspot, Jira will be a plus
sales skills are highly favored
Предлагаем:
Full coverage of all your PE tax expenses
Full compensation of your expenses on:
medical insurance
english classes
24 days of vacation
Fun events with your team
Opportunity to take part in a product decision-making process
Work with well-motivated fast-and-furious team
Work schedule: evening shifts from 19:00-02:00
Обязанности:
Handle customer questions related to the tariff plans, functionality of the service, technical issues on the site, payment for services (online chat, Kayko system, mail, telephone)
Demonstrate the service
Working in Hubspot (storing customer information)
Setting up tasks to improve the service in Jira
О проекте:
SE Ranking is a SaaS service that truly makes SEO company’s, webmaster’s and website owner’s life much easier. Established in 2013, our company has evolved into an international software product company with offices in USA, UK, Belarus and solid partnership network.
We have more than 200 000 customers all over the world and have an ambitious goal to double this figure.